About Billing and Payments


Accounts & Billing

Setting up a new account, questions about a bill, transferring or discontinuing service is just a phone call or mouse click away. Customers may get help in person at the MPW Operations Center during our regular business hours 8 a.m. until 5 p.m., Monday through Friday. Or, call 843.884-9626, fax to 843.884.4858, email to customerservice@mpwonline.com.  If you are already a customer our online account management system can answer many questions and you can make a payment: Online Account Management

Special Needs / Issues
We can schedule sewer inspections, locate your water meter and check it for problems, and raise / lower your meter box. MPW can also help you perform a water usage audit at your home or business.

Payment Options

Online Account Management

Make payments online, CLICK HERE.  For enrollment in our automatic payment plan please see Easy Pay Plan.

Easy Pay Plan
Make Life Simple! Your bill can be paid directly from your debit or credit card (VISA, MASTERCARD & DISCOVER), checking account or savings account each month by joining a growing number of customers who enjoy MPW's EASY PAY PLAN. Just fill out the authorization on your bill and return it with your payment. Or, you can sign up on our website. Just click the EASY PAY PLAN link on the home page and follow the directions.

Instead of a bill you will receive an EASY PAY PLAN statement that shows you when and how much will be drafted from the account of your choice.

If you have any questions about your bill, you'll have time to call before the payment due date.

Credit or Debit Card
We can take your credit or debit card payments in person or by phone during regular business hours.