About Mount Pleasant Waterworks
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Mission Statement:
To serve our customers with affordable, reliable, safe, and clean water and wastewater, while protecting and preserving our resources.
Form of Government:
- Commission of Public Works
- Type of Election: Municipal
- Length of Terms of Elected Officials: Six Years
- Length of Terms of Ex-Officio Members: Four Years (Mayor and members of Town Council)
Regularly Scheduled Meetings
are held the 3rd Monday of each month @ 6:00 p.m. in the Public Meeting Room at the OPERATIONS CENTER, 1619 Rifle Range Road.
Holiday Schedule
Our business office will be closed for the following holidays each year. Weekend holidays may cause some changes in office closure. For assistance with water and wastewater service problems during nonbusiness hours, please call our Automated Voice Mailbox ?884-9626. On call personnel will call you back immediately and provide assistance 24 hours a day.
- New Year's Day - January 1
- Martin Luther King Day - Third Monday in January
- Good Friday - Friday before Easter
- Memorial Day - Last Monday in May
- Independence Day Observance- July 4
- Labor Day - First Monday in September
- Thanksgiving Holidays - Thanksgiving Day (Thursday) and Friday
- Christmas Eve and Christmas Day
Water or Wastewater Service Problems
If you need to report a service problem during business hours or after hours, call us at 884-9626.
Important Contact Information
Hours of Operation
The MPW Operations Center, and the Drive-thru window at 1619 Rifle Range Road is open between 8 a.m. and 5 p.m., Monday through Friday.
Customer Service (service and billing questions) Phone 843.884.9626 or email customerservice@mpwonline.com
Email requests for new service or transfer of service received before 12 noon will be processed the same day. Email requests received after 12 noon will be processed the following business day.
