Get Help

Problems? We're here to help.

MPW’s normal business hours are 8:00a.m. - 5:00p.m. Monday thru Friday.


That's the only number you have to remember to get help.

If you have a water or wastewater service emergency during our normal business hours, our Call Center will direct you to our Customer Response personnel.

If the problem occurs after normal business hours, our answering service will notify our on-call personnel who will call you back within 15 minutes.