Mount Pleasant Waterworks’ Managing Team is made up of the General Manager and seven Department Managers. As a team, they are responsible for overseeing the management, operations, and maintenance of Mount Pleasant Waterworks.
Mr. Duffie, General Manager, is responsible for the daily operations of Mount Pleasant Waterworks and its employees.
Mrs. Ebeling, Strategic Communications & Public Relations Director, manages media activities, develops long-range strategic communications plans and oversees information and outreach programs to Commissioners, customers, and the community-at-large.
Mr. Niesse, Engineering Manager, oversees the engineering and construction functions at Mount Pleasant Waterworks. This includes Capital Projects, Development, GIS, and Project Inspections.
Mr. Clum, Operations Manager, is responsible for the operation of four (4) reverse osmosis water treatment plants, two (2) wastewater treatment plants and the laboratory.
Mrs. Bates, Customer Services Manager, manages customer operations which includes Account Management, Billing, Contact Center and Customer Service, and the Meter System and Meter Reading.
Mr. Coffin, Chief Financial Officer, manages the daily financial operations, including the accounting, budgeting, and finance.
Mr. Wattay, Field Services Manager, is responsible for the management of water and wastewater pipes and pumps throughout the distribution and collection system.
Mrs. Fowler, Human Resources Manager, is responsible for the management of human resources for Mount Pleasant Waterworks' employees.
Mr. Head, Technical Services Manager, manages the computer and information systems along with safety and records management.