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Management Team

Mount Pleasant Waterworks’ Managing Team is made up of the General Manager and seven Department Managers.  As a team, they are responsible for overseeing the management, operations, and maintenance of Mount Pleasant Waterworks.  Members include:

Clay Duffie
General Manager

Mr. Duffie is responsible for the daily operations of Mount Pleasant Waterworks and its  employees.

Dionna Ebeling
Strategic Communications & PR Director
843.375.5462 or 843.870.4364

Mrs. Ebeling manages all media activities, develops long-range strategic communications plans and oversees all information and outreach programs to Commissioners, customers, and the community-at-large.

David Niesse, P.E.
Engineering Manager

Mr. Niesse oversees the engineering and construction functions at Mount Pleasant Waterworks. This includes Capital Projects, Development, GIS, and Project Inspections.

Allan Clum
Operations Manager

Mr. Clum is responsible for the operation of four (4) reverse osmosis water treatment plants, two (2) wastewater treatment plants and the laboratory. 

Ross Wattay
Field Services Manager

Mr. Wattay is responsible for the management of water and wastewater pipes and pumps throughout the distribution and collection system.

Mark Coffin
Chief Financial Officer

Mr. Coffin manages the daily financial operations, including the accounting, budgeting, and finance.

Nicole Bates
Customer Services Manager

Mrs. Bates manages customer operations which includes Account Management, Billing, Contact Center and Customer Service, and the Meter System and Meter Reading.

Brian Head
Technical Services Manager

Mr. Head manages the computer and information systems along with safety and records management. 

Christi Fowler
Human Resources Manager

Mrs. Fowler is responsible for the management of human resources for MPW’s employees.



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