Understanding Pipe Ownership

"Who is responsible for repairs of your water line or clogged sewer line?"

The answer varies based on pipe ownership. The graphic here provides clarification as to responsibility if an issue arises.

Customer Responsibility

The customer is responsible for the water and wastewater (sewer) lines that run from the MPW meter/connection to the home.

MPW Responsibility

MPW is responsible for the water and wastewater (sewer) lines that run from the MPW meter/connection to the MPW water and wastewater main lines. 

"Is the MPW Service Line Care Program right for me?"

Homeowner water and wastewater service line repairs can be costly. While your home warranty may offer indoor plumbing repairs, it does not always cover the water and wastewater lines that run underground from the outskirts of your house's foundation to the MPW-owned pipes beneath nearby streets. 

At $5.95/month, the MPW Service Line Care Program provides you with financial assistance for unexpected and costly water and wastewater line repairs.